Terms

General information
Maammo cannot guarantee that all styles, items and sizes are in stock. We will contact you via email or phone if a problem regarding your order occurs. Please make sure to enter a valid email address and phone number when placing your order. 

Security
All purchases on maammo.com are processed through a secure SSL-connection (Secure Socket Layer). Maammo does not have access to your billing information. Your personal information will be kept confidential and will never be disclosed to a third party.

The information you disclose when signing up for our newsletter and creating an account will only be used within Maammo when processing an order and in the marketing of our products.

Complaints
Please contact us immediately with any complaints regarding missing, wrong or damaged items: hello@maammo.com

Payment
We currently accept Visa, Mastercard. American Express and PayPal to make it as secure and convenient for you as possible.

The amount will be deducted from your account when the purchased item(s) leaves our store.

Non EU customers
All prices on maammo.com include Danish VAT. If you are based outside the EU you are not subject to Danish VAT and 20% off the price will automatically be deducted when you choose your country at the payment checkout.

Please note that local charges (customs duty, sales tax etc.) may be added to your order depending on region and local custom duties. The charges are at the customer’s own expense.

Shipping
Denmark: 35 DKK / 1-3 working days
Orders placed before 12:00 on working days will be shipped the same day.

Germany: Approx. €12 / 2-3 working days
United Kingdom: Approx. £10 / 2-3 working days
Norway: Approx. 145 NOK / 2-6 working days
Sweden: Approx. 85 SEK / 1-5 working days
Belgium, The Netherlands, Luxembourg: Approx. €12 / 1-5 working days
Finland, France, Poland & Austria: Approx. €14 / 3-5 working days

Rest of Europe: Approx. €27 / 3-6 working days
Worldwide: Approx. €45 / 5-8 working days

    All orders will be dispatched on regular working days, Monday to Friday. You can find a tracking number for your package in your shipping confirmation email.

    Return policy 
    We want you to be 100% satisfied with your purchase from Maammo. Once you have received your delivery, please inspect it for quality. We will return, refund or replace any item that arrives damaged. If you are not happy with your item, you may return your undamaged and unused Maammo purchase within 14 days.

    What do I need to do if I want to return a product?
    Just send an email to hello@maammo.com with a short explanation about why you wish to return it, and we will make the process as easy as possible for you. 

    Kindly return the package in the same condition you received it in, and please reuse the box you in which you received your item(s). To be eligible for a return, your item must be unused and in the same condition and packaging that you received it.

    In case of return or exchange of goods, you hold the shipping costs and in case of an exchange, we will pay the costs for shipping the new parcel to you. When returning the package, please enclose your receipt.

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Returned goods are checked and if the above conditions are fulfilled, the amount is deposited back to the credit card that was used to purchase the items.

    Sales items
    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

    Gift cards
    Gift cards are exempt from being returned.

    What can I do if a product arrived damaged? 
    We want you to be 100% satisfied with your order. If something is wrong, get in touch with us.

    Cookies
    Cookies are used by Maammo webshop in order to improve your experience when browsing and using the website. The cookie identifies your computer and allows the site to remember your personal settings. Maammo webshop will not operate properly when cookies are disabled in your web browser.

    Price changes
    Maammo webshop reserves the right to change prices of the products sold. The prices of the products will, during the time of placing an order, be valid throughout that specific process. 

    Currencies 
    Maammo webshop cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the EUR into any other currency.

    Contact information to customer service
    If you have any questions please contact the customer service at hello@maammo.com